Wednesday, 20 August 2008

Be responsible for the best...

Yesterday, when I came in to work early in the morning..I checked my email..there was one email coming from my Tech Director with "Works Order 2216" as the Subject...This WO was allocated to the recently married-man a.k.a developer ("Akad-nikah" was on Monday)...I thought he was asking me the details of the report that had been developed by Malaysian developer, instead he was asking if I can continue or try fixing the fault on the report...the idea was proposed by my manager as I've told him weeks ago that the report is quite straight forward and should have been developed and ready for shipping a week ago..unfortunately, the man who was supposed to provide the end result wasn't able to do so....main problem was...he wasn't focus (due to wedding preparation)..he wasn't aware of all the requirements given...and he wasn't responsible enough to make sure all his works are completed prior to his 2 weeks leave....

I had already developed the report earlier myself (2 weeks ago when the WO had just been allocated to me for Malaysian developers to look at) to determine how difficult it could be to work around its requirements..I came up with the expectation that the report should be ready for QA within 2 days at max for him with his skills...I wanted the report to be ready for shipping in 5 days..means that he had a week..but he wasn't able to achieve the decent target of 5 days..he spent 2 weeks until last Friday..still left in progress and he's already in his 2 weeks leave... My manager called me on Monday saying his worries that the developer would not be able to get any appraisal this year around due to his own attitude and performance...Sorry but it's a reality he has to accept!

Receiving the email from my TD was an opportunity for me...well when the HQ planned to hire Malaysian based developers (early 2007)..I was offered to be one of them and was interviewed (informal) by the TD himself during my appraisal....but due to lack of experience in development itself (For the record..I don't have a proper computing/programming skills as other who've graduated from Comp. Science School etc...)...furthermore, I've just started learning Crystal Report at that time...I was just a mere beginner who begins by exploring each tools..each icons by the help of the "Help" menu and some e-books downloaded via internet...further story and journey, I'm sure most of you knew already.....the TD advised me to improve my Crystal Report skills within the next 6 months....which I really did and on the 4th month of that period..I was appointed as the Team Leader of Malaysian Development team...I see what he was trying to do..

So, back to the email..the TD gave me a day to try have a look at the current state of the report...since I'm the Team Leader, I should and already knew about its current fault..my first impression looking at the present report was...it was a mess!!!..formulas fields all over the report and lots of formula fields were created but never been used..naming formula field is another issue...lets take a shot on this...requirement is to show the "total hours duration of confirmed visits" which it would help if we rename it as "TotalConfirmedHours"..instead he renamed it as "HoursDuration" then there was another one named as "VisitDuration"......I started by tackling the fault directly...get familiar with his formulas and after about an hour, it came out correctly but another fault appeared..darned it! I spent another an hour tracing what was causing the problem but failed...I ignored the report and continued QA'ing another custom report and testing the latest candidate release version...before lunch time..I managed to clear out my mind from 2 of my tasks for the day...then continued looking at the report....Yeah!! I found it!!!I was happy but again..life is never easy huh..ha.ha..another glitch appeared, inaccurate output for one of the hours for certain scenario..I really can't stand it anymore and decided to re-develop the report which I did in 2 hours...when trying to load the report...Authentication Login window was displayed (due to Windows and SQL login permission)..I really can't continue further..so I updated the WO with my progress and replied to the email of my attempt and went home..at home..I developed a new report using my own machine..and managed to get it all worked as required within 3.5 hours...see!!! It was that easy but that guy took 2 weeks and the TD wasn't really happy about that..I spent another couple of minutes performing unit/smoke tests and done..sent an email to the TD updating the out-of-hours progress..(we can check email from home) he was happy and delighted to hear the good news then suggested me to perform as much as QA at my end prior sending over to UK for another final QA as this would avoid bounce back and waste more time...Today, done all I can...tested all possible scenarios that customer could come up with when using this report...found several glitch and fixed them straight away (I'm the developer and the tester)...I was so happy that it has passed a QA at the UK an hour ago..I was monitoring the progress via email for more than 2 hours since my return from work to ensure my colleague performs a good QA at her end and she really did well...Thanks..

I always mention to people..whoever you're..what ever work you're doing...love your work and enjoy doing your job...if you can't then look for another job...most of all be the best as you can with what's been given as a responsibility to your job as well as to yourself...A good day at work...I'm a little concern what would the TD thinks about the developer but it was his own fault that he has to endure and get over with..grow up!

11 comments:

Vera said...

i only understand the top part of this post and the last part.
sya rasa ko sama Mr.Leo ada byk topic buli cerita ni...
haha.

Wel^Beiolman said...

vera..haha..technical stuff ka inda faham?atau ko inda faham cerita..haha..Mr.Leo who pula that..ehe..napa sia inda pena tau..haha...

urang ranau said...

very tactical and technical wel, sia dr upis baca blog koh terus terasa mcm terbalik lagi pigi upis..kwang3 but I understand what msg u're trying to deliver...bah keep up the good work klu sudah jadi yg di atas, jan lupa urg di bawah kio.. ;)

Mell_f said...

The upper part of the story looks like spanish to me :p, tapi kan incik wel,i also think the developer has failed! Peduli la how many excuses he/she can come out with, be it utk kawin ka, beranak ka, job is job ba.

As for me kan, I love my post in this comp, but i think i have put high expectation on the job. It's almost 1 month of working, the expectation hasnt being reach yet. So it makes me boriiinnnnggg sgt dengan this work and subsequently makes me an inch closer to hate my job. but,i'm still hoping thing will change..hm..

Wel^Beiolman said...

urangranau..sia pun urang bawah jg ba..urang bawah senang lg..jg diri sendiri sja..haha..urg atas ni susa tau...mau kasi puas urg atas sama bawah..haha....

mell...its normal ba kalu baru keja...when I first started working pun hari2 mengantuk sja kunun..betul2 teda mood dtg keja..tp sebab sesuap nasi dan beberapa butul hijau..mesti tabah..haha...slowly la k...we need time to learn and improve jg ba kan..hehe..yup..I really think the developer has failed...we always hope things will change and get better..to get better things we need to work for that jg kan..hehe...

XiGorX said...

Genius ko ni..by nature..hehe..Really wanna go out drinking with u sometimes...Hahaha..Kidding...

Wel^Beiolman said...

Genius?wahaha..sometimes passion does it ba mesh....I just like comp/programming etc ba...so it could one of the reason I learned quite fast....drinking?wahaha..ok ba kalu ko.....janji ko hantar sia balik la....inda pandai ingat mau balik ni kalu suda minum..haha..

Vera said...

Mr.Leo my other half...

Wel^Beiolman said...

seh...vera....ur other half ka..hehe...

Andrik McVean said...

wel...mmm...begitu labah kalau keja sama kompeni..heheh...kecuali kerja sendiri (bos sdn bah yang siok). tapi kompeni ko tpt keja nie apa dia punya main core business ar? IT kah?

Wel^Beiolman said...

Andrika..ahaha...we're not IT..we're selling our own software...develop own software...complete package for rostering, invoicing, payroll, reporting, call monitorig and etc..byk la...

ko mcm ada gaya mau jadi bos sendiri sja ni tau..haha..