New Pattern

We have now started the new shift pattern...after discussion over discussion we decided to apply this new shift pattern...which I think quite productive in term of long term performance enhancement...

1. Evening-night (UK) shift continuously (3 months or more)
2. 4 days evening-night (UK) shift per week
3. 3 Patterns: A - Off day is Fri, B - Off day is Mon and C - Off day is Wed
4. No pay cut, instead evening-night allowance continues as normal

Right! I'm currently been allocated to Pattern A as I was off yesterday and I'm on to Pattern B next week which also means that I have 4 days off this week!!!

This week alone, it was a tiring week for me....I had and will be monitoring our 2 new colleagues.....the manager has told me that perhaps from next week onwards for a couple of weeks..I would need to stop supporting customers for awhile but guiding new colleagues to ensure they guided customers to do the right thing...

It's a relief but I don't really prefer to do this...we have a performance statistic report every week since July..it tells you how many calls have you dealt with, average duration on phone, how many calls have been resolved in 1/2/3/4/5 days, utilisation of hours work and lastly percentage of performance....I'm proud of myself!!! I beat the UK colleagues twice consecutively in July by becoming "Employee of the Week"...I'm hoping to continue my streak this week as well..hehe..fingers crossed :P

In UK, if you were the "Employee of the Week"...you'd be honoured with a bottle of champagne (not sure what type of champagne) I suppose I should have got 2 bottles of champagne by now...

Anyway, 4 days off!!! Timely for holiday or vacation huh...too bad as I have another obligation...teda orang mahu jaga ayam sama kambing nanti ba...haha...as usual, any day off would be a chance for me to do some house chores then followed by relaxation....relaxation would not feel good without DVDs!!!! I bought couple more DVDs and DVD holders yesterday...I've watched 4 out of 14 DVDs up 'till 2am today...

Above was taken whilst cleaning my room yesterday....some of my DVD collections and I'm happy to see how many I have collected and stored safely (currently over 800 DVDs.....RULE: No DVD can go out of my house...sorry kedekut sikit kama rather than getting mad when someone borrows but they don't take care of my precious nicely) I couldn't really remember when I started to be fussy about DVD's quality (picture, audio and subtitle) but since then I never buy DVD if the shop-owner-kinda-friend to me says it's not 100% (100% indicates it's a copy of an original DVD, more or less to that standard)

According to Welism....
1. Women for sex, love companion and satisfaction
2. DVDs for relaxation
3. Sleep for energy
4. Foods for nutrients, health and energy
5. Beers for fun and enjoyment (universal ba ni..hehe)
6. Love for happiness
7. Marriage for future generation and life companion
8. Shopping for self rewarding
9. Money for needs and exploration